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DVD Recorders & Players Support
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1. When attempting to schedule a recording, I am unable to select the channel I want to record from when using with it a converter box. What should I do?
This is normal when used with a cable or satellite box. You will need to select the proper output channel from the box (this would be the channel that the TV has to be on in order to get a picture). Once the schedule recording is set, leave the cable or satellite box on the channel you want to record from.
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2. Does my DVD recorder have a digital tuner?
If your model number begins with DMR-EZ, it will have a digital tuner.
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3. My remote is not working. When I press a button, I get the following message on my unit: U12, U30, SET #, CHK REMOTE #, or RC #. What can I do to fix this?
The message displayed means that the remote control and unit are not communicating and the remote needs to be programmed. To program the remote, press and hold the same number that is displaying on the unit and the [ENTER] or [OK] button for more than 2 seconds. For example, if the unit displays “SET 2”, press and hold [2] and [ENTER] or [OK] for more than 2 seconds.
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4. Why do I still see black bars on my widescreen TV when viewing certain widescreen DVDs?
Your widescreen TV has an aspect ratio of 16:9 (1.78:1), which is the aspect ratio of HDTV. However, movies are filmed at several different aspect ratios, including 2.35:1. Also referred to as "scope", 2.35:1 is a very panoramic aspect ratio that provides a wide field of view in the theater. Scope is much wider than your widescreen TV, so it still requires the use of letterboxing ("black bars") to fit the entire image on screen. Some TVs and DVD players have a zoom function that allows you to blow up the image so it fills the screen, but the sides of the image will be cropped in order to do so.
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