KX-TG4500B
Expandable Systems
5.8 GHz 4-Line Expandable Cordless Phone System with Hearing Aid Compatibility (HAC)
Read popular questions about this product
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1. The time has been changed incorrectly without my knowledge. What happened?
After the system time is set, the time in Caller ID information will automatically adjust the system time by default. Incorrect time display may be caused by the time information in Caller ID data when the call initiates from a different time zone. To have the correct time display, set the time again, then select Time adjustment to Manual on the base unit.
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2. How do I setup my own greeting for a line?
There are six greetings in the system and five of them are user-recordable. User may record a greeting from one of the five selections and assign one of them to any one of the 4 external lines.
To record your own greeting:
While the base unit is in standby mode, press the ANSWER ON button for a line, then press the down-arrow (v) for Setup, and then press ENTER. Scroll down to User greetings and press ENTER. Select a greeting marked with (none), and then press ENTER. After pressing ENTER again or the FWD (>) button, speak loudly to start recording your own greeting. When you finish, press 2 and EXIT to complete your recording.To assign a greeting to a line:
While the base unit is in standby mode, press the ANSWER ON button for the line, then press the down arrow (v) for Setup and press ENTER. When using the Auto Answer Mode, select Mailbox. If using the Auto Attendant Mode, select Auto attendant; press ENTER and scroll down to Select greeting then press ENTER again. Scroll down to the greeting you recorded and press ENTER. After you confirm/hear the greeting being played back, press EXIT to complete the greeting assignment for the line.
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3. How do I use the speed dial, and how do I save speed dial #s?
Speed dial allows you to store up to ten phone numbers for quick dialing.
To save speed dial #'s using the handset, press the joystick and scroll down to Speed Dial # and push the SELECT soft key once. Select the speed dial memory position (0-9) you want, enter the phone number, and then hit the save key.
To save speed dial #'s on the base unit, press MENU, scroll down to Speed dial #, and then press ENTER. Scroll down to the speed dial memory position (0-9) you want, and then press ENTER. Enter the phone number and hit the SAVE key.
To dial using the speed dial feature, simply press the keypad button (0-9), where the speed dial number is saved. Wait until the phone number is displayed, and then press the TALK button, Sp-phone button or lift base corded Handset to complete the speed dial.
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4. How do I place a two-line conference call on hold, and how do I release it from hold?
On the handset: press the HOLD button. To release it from hold, press one of the line buttons (e.g. L1, L2), and then press the Conf soft key.
On the base Unit: press the HOLD button. To release it from Hold, press one of the line button (e.g. L1, L2), and then press the CONF button.
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5. How do I place an external call on hold when using a cordless handset? How do I release it from hold?
To place an external call on hold, press the HOLD/INTERCOM/CLEAR button twice. The external line indicator will blink slowly on screen. To release it from hold, press the Line indicator button. (If you press the HOLD/INTERCOM/CLEAR button only once to place the line on hold, you will not be able to release the hold by pressing the line button - it's inactive. It would be necessary to press HOLD again, and then press the Line button.)
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6. I have an additional telephone connected to Line 1 in parallel with KX-TG4500B. When this phone is picked up, how can I join in the conversation with the base unit or handset?
When the external parallel phone is picked up on a line, the line status icon/indicator will be displayed on the base unit (Line LED) or on the handset display. To access the line and join in the conversation, press and hold the line button for 3 seconds. (If you only press the line button, Busy will be displayed on the screen, which is normal).
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7. How do I transfer an external call when using a handset?
To transfer a call, press the HOLD/INTERCOM/CLEAR button once, scroll down to destination extension using Joystick, and then press Select soft key and OFF key to complete the call transfer. (If you press twice on HOLD/INTERCOM/CLEAR, the screen will not give you destination extensions to choose from. To obtain the destination extension option, press the HOLD/INTERCOM/CLEAR button one more time).
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8. How do I deliver a voice message from one handset to another Handset?
From Standby display screen on HS, press M.box, scroll down to Deliver msg. Press Joystick in for selection or Select (soft key). Next, enter destination mailbox number by scrolling down. Then, press Joystick in for selection (a check mark displays). Even though Select is displayed as a softkey, it will not operate. Press Select soft key and Start to record your voice message. Follow the voice prompt to complete voice message delivery. (For more info, refer to page 57 of your operating instructions manual).
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9. What is maximum number of mailbox the system can have?
The amount of mailbox is the same amount of cordless handset registered into the system. The maximum number of cordless handsets that can be registered into the system is eight, and the maximum number of mailbox is also eight. (For more info, refer to page 51 of your operation instructions manual).
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10. How do I register a HS to the base unit?
The system must be in standby mode. From base unit, press MENU, #123, and then ENTER. From handset, press in MENU, #123, and then OK. (For more info, refer to pages 26, 90, and 93 of your operation instructions manual).
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