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Media Contacts:

Holly Luka, Cohn & Wolfe for Panasonic

(415) 365-8539 direct




David Fonkalsrud,K/F Communications for Edgewater Networks





Santa Clara, CA, October 17, 2012 – Edgewater Networks, Inc., a leading provider of Enterprise Session Border Controllers, announced today that Panasonic’s SIP communications-based phones have been certified as interoperable with Edgewater’s Plug & Dial solution.  The Plug & Dial solution uses the EdgeMarc ESBC and the EdgeView VoIP Support System to automate the provisioning of a wide variety of IP phones.  This automation reduces operating expenses and improves the end-user experience for service providers delivering cloud communications services.


“We are pleased to add Panasonic’s suite of SIP phones to our list of approved devices. Panasonic has developed a complete line of business-class phones that offer HD voice quality and easy operation,” said Dave Norman, Chief Executive Officer of Edgewater Networks. “This addition to the growing list of Plug & Dial certified phones allows us to provide even more customers with simple and hassle-free installations.”


Panasonic phones that have been Plug & Dial certified on EdgeView version 11.7.2 include KX-UT113B, KX-UT123B, KX-UT133B, and KX-UT136B.


The Plug & Dial Alliance program provides interoperability testing for multi-vendor VoIP networking environments and automated setup of many leading brands of SIP-based IP phones. Service providers use Edgewater Networks’ Plug & Dial solution to significantly shorten hosted PBX installation times and simplify ongoing moves, adds and changes. The solution uses intuitive voice prompts provided to the end-user so they can “self provision,” completely eliminating pre-staging or manual configuration of IP phones. The solution also provides notification to existing OSS or billing systems at the completion of the automated IP phone configuration. The level of automation provided by the Plug & Dial solution reduces installation times from hours to minutes.


The EdgeView VoIP Support System is used for the ongoing maintenance and management of IP phones.  Qualifying phones report call quality scores to EdgeView where they are combined with results from other EdgeMarc monitoring points in a VoIP network.  This greatly reduces problem-resolution times and enables service providers to deliver an improved customer experience.  EdgeView is also used to remotely administer IP Phones and includes features such as the modification and backup of IP phone configuration files.


“This alliance with Edgewater Networks allows us to solve real problems for organizations who are increasingly adopting cloud-based telephony solutions,” said Kim Murtagh, Product Manager for SIP at Panasonic. “With Edgewater, we broaden our ability to offer a flexible, expandable, and reliable solution to customers.”


“We have used Edgewater’s EdgeMarc ESBCs and Panasonic’s SIP phones independently for some time and have been very satisfied,” said Chris Flenniken, Sales and Marketing Director at Austin Telephone Company.  “However, the certification of interoperability will greatly simplify installation and ongoing maintenance.”


The EdgeMarc ESBC and EdgeView VoIP Support System are a part of a comprehensive solution from Edgewater Networks that connect, protect, optimize and manage IP-based communications.


Edgewater Networks and Panasonic will be exhibiting at BroadSoft Connections October 21 – 24, 2012, at the Westin Kierland Resort and Spa in Scottsdale, Ariz. Visit Edgewater Networks at booth #16 and Panasonic at booth #13 and 17.


About Edgewater Networks, Inc.

Edgewater Networks, Inc. is a leading provider of Enterprise Session Border Controllers that address the challenges to secure and reliable enterprise Unified Communications including device and protocol interoperability, security and policy management, troubleshooting and QoS. With more than 175,000 systems deployed worldwide to enterprises, carriers, cable operators, service providers and partners, Edgewater shipped an estimated 25% of all enterprise session border controller sessions in 2011.




About Panasonic

Built on a celebrated engineering foundation, Panasonic architects business technology solutions that help build a better world. Customers in government, healthcare, production, education and a wide variety of commercial enterprises, large and small, depend on integrated solutions from Panasonic to help them acquire, manage and interpret the information that drives innovation. The complete suite of Panasonic solutions addresses unified business communications, mobile computing, security and surveillance systems, retail information systems, office productivity solutions, high definition visual conferencing, projectors, professional displays and HD and 3D video production. As a result of its commitment to R&D, manufacturing and quality control, Panasonic engineers reliable and long-lasting solutions as a partner for continuous improvement. Panasonic solutions for business are delivered by Panasonic System Communications Company of North America, which is a division of Panasonic Corporation of North America, the principal North American subsidiary of Panasonic Corporation (NYSE: PC).


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