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Customer Service for the Panasonic Online Store
buy direct from Panasonic
order online from PanasonicDirect
For total peace of mind — from sale to service — buy direct from PanasonicDirect. Just look for the orange Add-to-Cart button!
order by phone
More comfortable ordering over the phone? Call in your order to:
1-800-405-0652.
other ways to buy our products
Need a model we're not currently selling direct? Try these other purchasing options.
extended service plans
Our Customer Care Plans help assure continued top performance after the factory warranty has expired.
help with your order
order status
Check the status of your PansonicDirect order, or print it to use as proof-of-purchase when redeeming mail in promotionss.
PanasonicDirect FAQs
Get the answers to many frequently-asked questions about ordering directly from us.
contact us
Use this form to contact us about your order. You will be answered by our Store staff. Or call us at 1-800-405-0652.
shipping FAQs
Answers to all your shipping questions.
product support
online product support
Service Locators, downloadable operating instructions, software drivers, parts and more.
contact us about our products
Use this form for general questions or comments about our products. You will be answered by our Call Center Staff.